Terms of Service
Terms of Service for Nyeri Pest Control
Effective Date: July 16, 2026
Welcome to Nyeri Pest Control. These Terms of Service ("Terms") govern your use of our website and the pest control services we provide. By accessing our website, requesting a quotation, booking a service, or engaging our company, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
1. Our Services
Nyeri Pest Control provides professional pest management solutions for residential, commercial, industrial, and institutional clients. Our services may include, but are not limited to:
Bed Bug Control
Cockroach Control
Termite Treatment
Rat and Mouse Control
Mosquito Control
Ant Control
Fly Control
Flea and Tick Control
Spider Control
Fumigation Services
Preventive Pest Management Programs
Pest Inspections and Consultations
All services are carried out based on the agreed scope of work and property assessment.
2. Service Quotations
All quotations are based on the information available at the time of inspection or consultation. If additional pest activity, inaccessible areas, or unforeseen conditions are discovered during service delivery, the quotation may be revised after discussing the changes with the client.
Quotations remain valid only for the period stated on the quotation unless otherwise specified.
3. Booking and Appointments
Appointments are scheduled according to technician availability. Clients are responsible for ensuring that our technicians have safe and reasonable access to the property at the agreed appointment time.
Failure to provide access may require the appointment to be rescheduled.
4. Client Responsibilities
To help ensure effective pest control treatment, clients agree to:
Provide accurate information about the pest problem.
Follow all preparation instructions before treatment.
Follow post-treatment recommendations provided by our technicians.
Provide safe access to treatment areas.
Inform us of any special circumstances that may affect service delivery.
Failure to follow preparation or aftercare instructions may reduce treatment effectiveness.
5. Payments
Payment terms will be communicated before work begins. Unless otherwise agreed in writing, payment is due according to the terms stated on the quotation or invoice.
Late payments may result in delayed future services or additional administrative charges where permitted by law.
6. Cancellations and Rescheduling
Clients may cancel or reschedule appointments by providing reasonable notice before the scheduled service time.
If our technicians have already been dispatched or preparations for the service have been completed, cancellation charges may apply depending on the circumstances.
7. Service Results
We strive to provide effective pest management solutions using professional techniques and approved products. However, pest control outcomes may vary depending on factors such as:
Severity of infestation
Property condition
Sanitation practices
Structural defects
Neighboring infestations
Environmental conditions
Compliance with preparation instructions
Some pest problems may require multiple treatments or ongoing maintenance to achieve optimal results.
8. Warranties
Where a service warranty is offered, it applies only to the specific treatment described in the service agreement and is subject to the stated warranty conditions.
Warranty coverage may become void if:
The property is altered after treatment.
New infestations occur from external sources.
Preparation or aftercare instructions are not followed.
Full payment has not been received.
Unauthorized treatments are carried out by another party.
9. Limitation of Liability
Nyeri Pest Control shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our services, except where liability cannot legally be excluded.
Our liability, where applicable, shall be limited to the value of the service provided.
10. Health and Safety
Our technicians follow professional safety procedures throughout every service. Clients are expected to comply with any safety instructions provided before, during, and after treatment.
Where temporary restrictions are necessary, clients should observe the recommended waiting periods before re-entering treated areas.
11. Intellectual Property
All content published on the Nyeri Pest Control website, including text, graphics, logos, images, and other materials, is the property of Nyeri Pest Control unless otherwise stated.
No content may be copied, reproduced, distributed, or republished without prior written permission.
12. Website Use
Users agree to use our website lawfully and responsibly. You must not:
Attempt to gain unauthorized access to our systems.
Introduce malicious software or harmful code.
Use the website for fraudulent or illegal purposes.
Interfere with the operation or security of the website.
We reserve the right to restrict access to users who violate these Terms.
13. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Changes to These Terms
Nyeri Pest Control reserves the right to update these Terms of Service at any time. Any revisions will become effective once published on our website.
We encourage clients to review these Terms periodically to remain informed of any updates.
15. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of Kenya. Any disputes arising from these Terms or our services shall be subject to the jurisdiction of the competent courts in Kenya.
16. Contact Us
If you have any questions regarding these Terms of Service, our pest control services, or your rights and obligations as a client, please contact Nyeri Pest Control using the contact information provided on our website.
Thank you for choosing Nyeri Pest Control. We appreciate the opportunity to serve you and remain committed to delivering professional, reliable, and high-quality pest management solutions throughout Nyeri County.